Where is training conducted? Training can be conducted on the client’s premises to facilitate staff attendance, better time utilization and confidentiality, or at rented conference facilities. Conference facility and equipment rates can be provided by Image Matters or clients may have preferential rates at hotels or their own external training facility which would certainly be a cost advantage.

Confidentiality
Image Matters Ltd. prides itself on the confidentiality of its training workshops. The client's specific information is kept highly guarded and will not be transferred or combined with other client training workshops. Consent must be given by a client for use of their company or individual name as a client reference.

The number of participants in each workshop depends on the type of training requested, budget and time span available.

Services

Image Matters Ltd. is a training consultancy providing exciting, informative training workshops. We offer:

Customized client workshops:
If a business warrants a customized workshop this is surely an advantage. Company culture and specifics are incorporated into the training workshop so that the link between training and implementation of what has been taught is immediate.

Joint company workshops:
Small to medium-sized companies may not have adequate staff in a particular job post, such as telephone operators, to justify expenditure on a customized training workshop for them. Image Matters Ltd. keeps a database of clients who request specific types of training and we bring similar clients together to form workshops, making it more affordable to the client and a better return on their investment. Contact us if you would like to register for upcoming industry training workshops.

Hands on development:
Image Matters will join your organization for a specified time period, working with the dynamics and personalities of your workforce, correcting discrepancies, highlighting further training requirements and ultimately pushing performance to a higher level.

One-on-one training:
Sometimes clients require immediate training of one individual and are unable to wait for a group formation. Also, if schedule flexibility or confidentiality issues are priorities, this type of training will facilitate your needs. Senior executives tend to fall into this category.

Private home tutorials:
This can be a great way to spend a family evening and, as dining is primarily conducted with family members, this is one of the most constructive etiquette classes. The development and refining of manners is not a one-shot operation but a continuous process that begins at home.

Local training contracts:
As a certified trainer, Amanda Jardine is skilled in delivering a variety of training workshops. Local subsidiaries or franchises may not have budgets to enable all employees to travel abroad for company training or to hire head office trainers for local training. This is especially difficult when high levels of turnover must be taken into account. Image Matters Ltd. may be the solution. Image Matters can be contracted to be the firm’s national trainer. In addition to being more cost effective, a local trainer overcomes cultural barriers that foreign trainers experience, such as language, non-verbal communication barriers, and social habits. It has been proven that trust is more easily established between people of the same culture.